Safer Cornwall is encouraging communities to report

Cornwall Council News feed - 7 hours 29 min ago

Safer Cornwall has developed pocket-sized information cards for Cornwall to encourage communities to report their concerns and also to highlight the support available.

The cards were initially designed following a request by Cornwall Councillors to encourage communities to report local community safety issues and also to demonstrate the wide range of help that is available. The cards provide information about how to access support for issues such as anti-social behaviour, domestic abuse and sexual violence, drugs and alcohol, reporting a crime, safeguarding, rough sleeping and waste issues.

Rob Nolan, Cornwall Councillor and Portfolio Holder for Environment and Public Protection said: “We want communities to tell us about their concerns and report these in the right way so that issues can be dealt with swiftly. The cards provide easy access to an array of contacts that means you do not have to be searching for the correct contact number or email address, you have it to hand when you need it.”

Simon Mould, Head of Community Safety and Localism said: “We want to build confidence in communities to report incidents and issues they are experiencing, so that the right agencies are informed and action can be taken. All reports make a difference and are treated confidentially and equally. Reports are also important in providing agencies with information on where to target resources and consider changes to services both immediately and in the longer term, to keep communities safe. If in doubt we encourage everyone to visit our Safer Cornwall webpage to raise the issue the correct way. “

Alison Hernandez, Police and Crime Commissioner for Devon, Cornwall and the Isles of Scilly said: “Under-reporting of crime presents a multitude of problems. Unless police forces, Police and Crime Commissioners and Government departments have a good understanding of the levels of different types of crime it is very hard to know what resources, both in terms of policing and commissioned services for victims, to put in place.”

“On an individual case level it means perpetrators get away with it, victims go unrecognised, and the cycle of crime continues. Isolated communities are less likely to alert the people that can help victims to the fact that a crime has been committed – something that needs to change."

Cards will be available through all Library and Information Services across Cornwall. Please also visit if you would like to download the information electronically or in a different format.

Safer Cornwall is a statutory partnership of public, voluntary, community and private organisations who come together to do all that they can to make Cornwall’s communities safer. We provide a co-ordinated response to community safety issues, drawing together all those organisations and people that can make a difference.

If you would like to raise a concern or find out more about the support available in your area, please contact your Community Safety Team at

Categories: Cornwall

A new Crowdfunding contract for Cornwall

Cornwall Council News feed - Thu, 02/27/2020 - 16:43

Residents across Cornwall are being urged to turn their ideas for community improvements into reality after the renewal of a pioneering Crowdfunding contract.

Cornwall Council teamed up with the online fundraising organisation last year, raising nearly £100,000 of funding for local community projects. The money included over £10,000 of council funds.

The Crowdfund Cornwall scheme, which is open to individuals, community groups and not-for-profit organisations, helps secure additional funds on top of council funding by crowdsourcing support for small-scale projects that will benefit the local area, help grow nature and now also includes funds that will focus on adult social care projects.

Councillor Edwina Hannaford, Cornwall Council Portfolio holder for Climate Change and Neighbourhoods said: “We really want to encourage the crowd to back projects they believe will improve their community. It’s a really inclusive and democratic way to get people connected to their local community, to have a say in how Council funds are spent and to be assured that projects deliver value for money.

“The local community group gets the funding it needs, businesses and residents get to support local innovation and ideas, while the local community benefits from valued projects including improvements to the environment. It’s the start of a truly exciting adventure.”

Cornwall Council leader Julian German said: “This initiative was received positively by the community as soon as it went live, and we’re really proud to be supporting a Cornish business – Crowdfunder - in the process. We’re also the first council in the country to promote our Councillor Community Chest funds on a crowdfunding platform.”

Three types of funding are available – Cornwall Councillor Community Chest funds for community projects, Grow Nature Seed Fund for projects which help nature thrive and the Cornwall Social Inclusion Fund for Adult Social Care projects and ideas.

Residents or groups with a suitable idea could play a part in transforming their local area by receiving a pledge of up to £1,000 from their local Councillor from his or her Cornwall Councillor Community Chest fund.

Alongside the Community Chest funds, Cornwall Council and the Cornwall Area of Outstanding Natural Beauty have set aside a total of £10,000 for Grow Nature Seed Fund projects. Successful projects can benefit from up to £500 each and have a chance to double their money through crowdfunding.

The Grow Nature Seed Fund aims to support projects which transform areas of community greenspace to nature-rich habitat through the creation of community orchards, ponds, wildflower meadows and verges, native hedges, or woodlands.

Bude Friends of the Earth wanted to raise funds to create a Community Orchard on a grassy area by the River Neet in central Bude. Match funding from Cornwall Council's new Grow Nature Seed Fund meant they smashed through their original £1,100 target.

Simon Browning from Bude Friends of the Earth said: “Bude Friends of the Earth have been touched by the incredible response to our Crowdfunder appeal. It says a lot about the people of Bude (and Bude fans from around the world!) that we smashed our initial target in a little over ten days, and then our stretch target a couple of days later.

“I'd like to say a big thank you to the Environment Team at Cornwall Council. Without the Seed Fund I don't think we'd have seriously proposed the idea. Thanks too to all of our donors - it’s been very encouraging to see the donations coming in. We can’t wait to get started on planting the orchard.”

Councillor Rob Nolan, Cornwall Council Portfolio holder for Environment and Public Protection, said extra help was needed to grow nature.

“Just protecting the diverse and wild spaces we have left is not enough. For the environment to continue to ensure we have clean air, clean water, can grow a range of crops and provide outdoor experiences that are essential to human health, we need to grow nature.

Councillor Rob Rotchell, Portfolio Holder for Adults said that the platform was going to open the doors to community driven change and initiatives for good.

“Crowdfunding opportunities like this are a creative way of supporting community based solutions that help people to be less socially isolated and lonely. I think that communities in Cornwall are best placed in meeting the needs of the residents they are serving and helping to reduce loneliness is so important for people, recognising that people who socialise regularly are less likely to need more intensive health and social care support in the future.”

Crowdfunder are able to bring huge skills and experience in the field of crowdfunding, making the project a hugely powerful proposition for residents and community groups. Crowdfunder commented: “We’re delighted to continue to work with Cornwall Council to make more ideas happen in the county. As a Cornwall based company we’re really looking forward to see great Cornish ideas launch on the platform.”

Find out more about Crowdfund Cornwall.

There are two Crowdfunding workshops available for individuals and groups to attend and learn about the schemes and how the funding works.

Categories: Cornwall

Rogue traders who targeted pensioners fined by magistrates after Cornwall Council Trading Standards steps in

Cornwall Council News feed - Thu, 02/27/2020 - 16:34

Two rogue traders who targeted vulnerable pensioners at a Cornish park home site have been found guilty of fraud after a hearing at Truro Magistrates Court.

Mark Butler, 37, of Berwick Lane, Ester Compton, Bristol and Thomas Williams, 31, of Bramley Close, Pill, Bristol both pleaded guilty to five Fraud Act offences, committed between August and September 2018 in Falmouth.  The pair were sentenced to 300 hours unpaid work each, and ordered to pay £5,500 in compensation (£2,750 each) and £2,000 towards prosecution costs (£1,000 each).

Magistrates heard how Butler and Williams, trading as MB Property Services, were cold calling at residents’ park homes, offering maintenance services. In the first case, the men told a 76-year-old resident that the chassis of his park home was corroded and offered to clean and paint it. They also claimed that they would replace six of the existing support jacks which were said to be in a poor condition.

Williams claimed the work would cost £1,500, and although the resident thought it expensive, he believed it needed doing and agreed to the work. After only two-and-a-half hours, the men claimed the work was complete and asked for the money to be paid. They asked for the amount to be split – with cheques made out to each of them.

A neighbour raised concerns and a later inspection by a Police Community Support Officer, on attachment to Trading Standards, revealed that only two of the six jacks had been replaced, and that the chassis had only been painted in the area around the small inspection/access hatch.

In another case, a 75-year-old resident and her husband on the same site, had recently had their external walls re-rendered. Butler and Williams cold called at the property offering a free maintenance inspection. They told the resident that the floor of the park home was in danger of collapsing, due to the added weight of the new wall coating.

Again, they offered to clean and repaint the chassis, and replace all the jacks – for a price of £2,200. The resident, extremely worried by what she had been told, agreed to the work. She was concerned at the cost, but was reassured that the chassis would be fixed and that the floor would not collapse.
On completion, Williams told her that “Your house is safe, and you have no more problems.”

Not content with this, Butler and Williams then pointed out further issues with the roof felt, gutters and fascia boards and charged the resident a further £1800 to make the repairs. In total she paid £4000, which they again asked to be paid by two cheques, made out to each man individually. The work took just over 6 hours.

It was only discovered later, by a local plumber, that much of the chassis had been left unpainted, and that only some of the jacks had been replaced. Further investigation by Trading Standards revealed that paperwork used by the business gave a fake business address; and that neither resident had been given the required 14 day cooling off period – which would have given them an opportunity to change their mind or seek other quotes.

In total, Trading Standards estimated, that less the cost of materials, Butler and Williams were effectively charging an hourly rate of £294.

Gary Webster, Senior Trading Standards Officer at Cornwall Council, said: “This is just another example of the unscrupulous tactics used by criminals, posing as legitimate businesses, and defrauding some of our more vulnerable residents in our community. We are aware that this is a particularly common scam used at park home sites, and we know that there have been a number of similar incidents across the Cornwall’s park home sites.”

Cllr Rob Nolan, Portfolio Holder for Environment and Public Protection, said: “These types of crime, where vulnerable people are targeted, are utterly heartless. I am delighted that our superb trading standards team have been able to take action against these two individuals, and I hope it sends a clear message to anyone else planning to come to Cornwall to commit fraud.“If you do, you will be caught, and we will prosecute you.”

Categories: Cornwall

Cornwall Council welcomes UK2070 Commission report urging government to ‘go big’ to tackle regional inequalities

Cornwall Council News feed - Thu, 02/27/2020 - 14:35

Cornwall Council’s leader, Julian German, has pledged to join other regional leaders in signing a declaration calling for the government to build a fairer and stronger society.

It comes after a new report produced by the UK2070 Commission warned that the government “must go big or go home” to tackle widening regional inequality in the UK.

In its report ‘Make No Little Plans – Acting at scale for a fairer and stronger future’ the commission said that in order to “level up the playing field”, an extra £200bn of regional funds should be channelled to disadvantaged areas of the country like Cornwall over the next 20 years.

The commission carried out an 18-month independent inquiry into regional inequality which suggests that the UK is now the most unequal large country in the developed world.

Commission chairman Lord Kerslake said the government now needs to “go big or go home” on its promises to “level up” Britain, claiming that only a large-scale and long-term approach will address the issue.

“Levelling up can’t just be about transport; it’s about skills, research and development, education and places, as well as economies,” he said, alluding to the government’s commitment to build HS2 – the high-speed rail link connecting London to Birmingham, Manchester and Leeds.

The UK2070 Commission report launch at MediaCityUK, Salford

The commission’s report calls for:

  • The devolution of powers and resources from central government to local communities, particularly fiscal devolution.
  • Better transport connectivity to poorly connected towns, and greater infrastructure investment.
  • Tripling the Shared Prosperity Fund – a replacement of EU funding – to £15 billion per year for 20 years.  An increase of £200 billion over what is already planned.

Lord Kerslake said: “In many parts of the UK people feel they have been left behind by growth in wealth and opportunity elsewhere.”

He said research shows inequalities in the UK reflect an “over-centralised system” which result in policies that are either “under-resourced, too fragmented or too short-lived to make a difference.”

Lord Kerslake added: “Time is not on our side and we cannot afford to keep on repeating those mistakes.

“Government must therefore think big, plan big and act at scale.

“Bluntly, if it can’t go big, it should go home.”

Welcoming the report’s findings, Julian German, leader of Cornwall Council, said: “It is clear that tackling regional inequality will require a fundamental change in the way power and resources are spread across the UK.

“I’ll be joining other regional leaders from across the UK in signing the UK2070 Commission declaration, calling upon the government to urgently put in place a programme of action for creating a fairer, stronger and more sustainable future for Cornwall and the rest of the UK.

“’Levelling up’ means delivering for the areas that need it the most, and I will continue to stand up for Cornwall’s residents by pressing the government to give our region its fair share of funding and fulfil its promise of greater devolution.”

Story published on 27 February 2020

Categories: Cornwall

Special care that makes a world of difference

Cornwall Council News feed - Thu, 02/27/2020 - 14:10

A few hours a week could be the world of difference to a disabled child and their family here in Cornwall.  That’s why Cornwall Council is launching an appeal to recruit more short-break foster carers across the county.

There is currently a shortage of people to fulfil the role, which involves looking after a child or young person with a disability (from 0-18) for regular weekends or holidays in your own home. 

Short Breaks for disabled children have been proven to bring enormous benefits, by giving them a new home from home and professional 1:1 care away from their family instead of spending time in a specialist unit.

Sally, a short break carer for over 7 years, said: “Simply meeting and being with disabled children and young people makes short breaks so special. Many of them have a wicked sense of humour, so just being around them is so enjoyable.  What’s also special is knowing that you’ve made a difference to someone else’s life by making their everyday just a little easier.”

Like general fostering, there is a shortage of Short Break carers across Cornwall and the rest of the UK right now but, according to Cornwall Council’s Head of Disabled Children and Therapy Services, Yvette Yates, while Short Break carers can go on to make excellent foster carers, they can choose whether they wish to make that progression: “Short Break carers need all of the same attributes as foster carers but the route to becoming a Short Break carer is less complex, the difference being that you are working in tandem with the parents of the child rather than as the sole carer.

“The benefits of Short Breaks are clear for everyone involved; it is much better for the child to stay in a family environment than go to a care home as part of a group and our carers experience the real joy of bonding with these remarkable young people and being part of their family.”

Giving a little time back to parents with disabled children is what Short Breaks are all about. Arranged through Cornwall Council’s Together for Families, these breaks are designed to give parents a break from their caring role, or to allow them to focus on other sons and daughters– for a day, a weekend, or maybe just for a couple of hours.

Cabinet Member for Children and Well Being, Councillor Sally Hawken, said: “Short break foster carers provide a very valuable gift to young people in their care and their families – Time.  Time to be themselves, time to try something new or time to simply be and that’s why we are launching this appeal.

“As a short break foster carer, you will be supporting the family and the children themselves to have a more enriched and fulfilled life. Supporting someone to go riding, walking, swimming, to play games, rest, relax and even learn independent living skills like shopping or cooking a meal – It may not sound like much, but it can be a world of difference.”

Short Breaks can be just as rewarding for the foster carer as well, as they get to work closely with the child and their parents. Special relationships can develop as a result and this can really help the child to build life skills such as becoming more independent and developing trust.

As part of the journey to becoming a short break carer, specialist training is given to carers to meet the needs of each individual child, meaning they can provide the best care and support for these youngsters in their own home or out and about in Cornwall.

Categories: Cornwall

Making Space for Nature – two events in Launceston

Cornwall Council News feed - Thu, 02/27/2020 - 09:56

Cornwall is in a climate and ecological emergency so we need to create healthier habitats everywhere for species to colonise, allowing natural systems to rebalance, which in turn will improve the lives of people.

European Regional Development Fund (ERDF) funding has been secured to invest in urban green spaces as part of the Making Space for Nature project. We will be working in Bodmin, Falmouth, Launceston, Liskeard, Newquay, Penryn and St. Austell.

The plan is to enhance spaces such as recreation grounds, parks, edges of sports fields, verges and closed churchyards to create havens for bees, butterflies, birds and hedgehogs. There will be wildflower meadows, ponds, hedges, trees, pollinator shrubs and bulbs to brighten up selected areas.

If you’d like to know more, two open events are being held in Launceston this Saturday:

  • At Windmill Hill (also known as Coronation Park) an information sharing event in the park by the bandstand on Saturday 29 February from 2pm to 4pm. Residents will be able to view the plans for Windmill Hill and the wooded area beside it.
  • A workshop to explore the design of open spaces around Ridgegrove Lane. Refreshments provided. At St Thomas Church Hall, Riverside, Newport, Launceston PL15 8DH on Saturday 29 February from 11am to 1pm. For more information please email Melissa Muir:

Everyone welcome to both these events.

You can read more about Making Space for Nature here.

Categories: Cornwall

Hundreds turn out to have their say on A39 Atlantic Highway proposals

Cornwall Council News feed - Wed, 02/26/2020 - 13:03

Proposals to reroute the A39 around Camelford and revitalise the town have been welcomed by the majority of North Cornwall residents who attended the recent Council exhibitions.

Around 600 people took the time to view the Council’s initial designs and talk to the project team about the plans during events at Camelford Hall and St Johns Church in Delabole.

Couldn't make it to one of the events? There's still time to view the designs and have your say

The Council’s proposals to build a new 4.5km section of the A39 to the north of Camelford aim to tackle congestion and improve air quality, as well as provide a catalyst for improving Camelford town centre and the local economy.

Councillor Geoff Brown, Cornwall Council cabinet portfolio holder for transport, said the vast majority of those who viewed the plans were satisfied that this is the right approach.

“The exhibitions generated a lot of interest and the general consensus was that the new route would mark a new start for Camelford,” he said. 

“Many people raised valid issues based on their local knowledge and all these points were noted and will be considered by our design engineers as they further develop the plans. I would like to thank all those who came along to the sessions – we appreciate you taking the time to give us your views.” 

If you were unable to make it to one of the events, you can have your say by viewing the designs on our webpage and completing the survey – for more information visit  

The consultation closes on Thursday 16 April.

Categories: Cornwall

Bude Area Community Network Panel discusses waste and recycling collections, and the future of local government

Cornwall Council News feed - Wed, 02/26/2020 - 11:04

Residents in Bude and the surrounding parishes are invited along to the next Bude Area Community Network Panel meeting on Monday, March 9 to discuss issues that affect them and where they live.

At the meeting Cllr Edwina Hannaford (Cornwall Council Portfolio Holder for Climate Change and Neighbourhoods) will discuss the future of local government in Cornwall, and a representative from Cornwall's Waste and Recycling Team will discuss changes to waste and recycling collections, as well as our current provision.

There will also be an opportunity to raise issues with your local Cornwall Councillors and Local Council representatives will provide key updates and news from their areas.

The meeting will take place at Victory Hall, Victory Road, North Tamerton, EX22 6RY on Monday 9 March, from 6.45pm. Read the agenda for the meeting and find out more about the panel.

Community network panels are an opportunity for members of the public to engage with what’s happening in their local area, to speak to their local Town, Parish and Cornwall Councillors, and shape the future of where they live.

The Bude Area Community Network Panel meets five times a year to discuss matters that affect the local area.

Some of the areas that community networks focus on include anti-social behaviour, economic development, the environment, community planning, regeneration, conservation, community safety, transport and highways issues.

Bude Area Community Network Panel includes all Cornwall Councillors for the area and representatives of the Parishes in the community network: Jacobstow, Kilkhampton, Launcells, Marhamchurch, Morwenstow, North Tamerton, Poundstock, St Gennys, Week St. Mary, Whitstone and Bude-Stratton Town Council.

The meetings are open to the public and all are welcome to attend.

Categories: Cornwall

Cornwall Council sets budget to deliver essential services that work for every resident

Cornwall Council News feed - Tue, 02/25/2020 - 16:41

A budget to deliver essential services that work for every resident in Cornwall and investment for the future has been approved by full council at Lys Kernow today. 

The proposals mean council tax will rise by 1.99%, alongside the government's 2% increase ringfenced for adult social care services.

The council tax changes will see a band D property’s bill rise by £1.17 a week, ensuring Cornwall’s council tax rate remains one of the lowest across the south west. 

Councillor Adam Paynter, deputy leader, said that long-term uncertainties produced by the delay to the Government’s Fair Funding Review and a multi-year Spending Round have provided a challenging environment in which to set the council’s budget for the next four years.

However, we remain committed to resourcing the priorities that residents have told us matter most to them. 

Julian German, Council Leader told the chamber that the cabinet would continue to stand up for Cornwall and continue to demand fairer funding from central Government in the years ahead. 

Councillors heard how the budget for 2020/21 will see Cornwall Council: 

  • Provide an extra £20m compared to 2019/20 to support the ever-increasing demand for care for vulnerable older people and investing in Learning Disability services. 
  • Provide a £4m fund to help shape town centres in the face of changing shopping habits and new lifestyle and working patterns. 
  • Invest £5.6m into services for children, schools and families, including additional investment for specialist early years practitioners. We will also be putting in £13m of additional capital funding to improve school buildings over and above the current capital programme for 2020-24. 
  • Continue our commitment to provide an extra £10m per year from 2018/19 to 2020/21 for road repairs. 
  • Invest in a new waste service to encourage every resident to cut down on their plastic and recycle more. 
  • Continue our investment in good quality homes for local people along with projects that support economic growth including an additional £1.2m increase in budget from 2020/21 onwards for improved bus services. 
  • Provide funding to help tackle the climate emergency and protect our children’s future with £20m capital for environmental assets. This includes, an 8,000 hectare Forest for Cornwall, making energy efficiency improvements to existing Council owned housing and changes to local planning policy to make it easier for residents to install renewable energy and cut their homes’ carbon emissions. 
  • Continue our commitment to put an extra £10 million over four years into the pockets of the lowest paid, as the first South West council to pay the Living Wage Foundation rate. 

Speaking after the meeting, Cllr Paynter said: “The budget proposes a 1.99% increase to the core Council Tax in 2020/21, which is within the limit set by Government without triggering the need for a referendum. 

“In addition, we propose to apply the 2% precept specifically for Adult Social Care, which has been allowed by Government for a further year.  

“This decision has not been made lightly; but we believe that this will achieve the right balance to ensure those people most in need of support will continue to get the assistance they need, whilst also keeping Council Tax as low as possible - and one of the lowest in the South West. 

“I am pleased we have managed to produce a budget that works for everyone in Cornwall, maintaining and improving the essential services we provide, while keeping bills down. 

“In the past decade we have managed to make £380 million of savings, and our forecasts suggest we will need to find another £58 million over the next four years, as the pressures from reduced Government funding continue. 

“Today’s ambitious budget will allow us to face those challenges with confidence, and to fund and meet our priority areas for Cornwall in the years ahead.” 

Categories: Cornwall

Launceston to get new library as part of town centre ‘hub’ development

Cornwall Council News feed - Tue, 02/25/2020 - 16:32

Launceston’s library will be relocated and renewed following the approval of plans for a town centre service hub. This was approved by todays’ Cornwall Council meeting as part of the capital programme.  

Portfolio Holder for Climate Change and Neighbourhoods Edwina Hannaford says: “I am so pleased the Council has backed this new library for Launceston as part of an exciting town centre commercial development. This will see the existing time-worn library become much more accessible, and pivotal to a hub of new services in central Launceston. We can now work at pace towards revealing the new location once final negotiations are complete.”

“The people of Launceston have put up with an inadequate library building for too long, and the Town Council who now manage it are keen to move to a longer-term devolved arrangement, that has already started well.”

This promises to be an important step for the town and for Cornwall’s library service, providing Launceston with modern and fit-for-purpose facilities in the vicinity of the high street. It will ensure that service levels can continue to improve following Cornwall Council’s devolved service agreement with Launceston Town Council in 2019.

Launceston Cornwall Councillor and Deputy Leader Adam Paynter says: “The aim of co-locating several public services behind ‘one front door’ will bring efficiency savings learnt from other schemes already working so well in other parts of Cornwall and beyond.” 

Portfolio holder for Customers, Mike Eathorne-Gibbons, says: “These are several inter-related property transactions, but transformative for Launceston. If they all go as hoped the town will have a mix of new commercial spaces and new community spaces – a regeneration that will be unlocked by creating a brand new hub facility.”

The location of the new services hub is still commercially sensitive but will be revealed in due course.

Categories: Cornwall

Safer St Austell acts on concerns raised in Charlestown

Cornwall Council News feed - Tue, 02/25/2020 - 14:00

Safer St Austell has acted quickly to support Charlestown residents who have raised concerns about some recent anti-social behaviour in the village.

Safer St Austell and wider partners from across Cornwall Council have met on several occasions with the Parish Council representatives, local Cornwall Councillor and Keep Charlestown Safe Group, to listen to their concerns and provide action. Issues have been raised about perceived increases in the number of anti-social behaviour incidents and management of some of the licensed premises.

Following an initial meeting, a review of incidents and crime types has been conducted by Cornwall Council’s Amethyst Team. The review has found that despite the perceived increase in anti-social behaviour, Charlestown remains a low crime area. There has been a 12% reduction in reported crime in the area (9 crimes), which is a greater reduction than the 3% seen across Cornwall. There has also been a significant reduction (-53%) in the number of reported Anti-Social Behaviour incidents in the area.

To reassure residents, the Safer St Austell partnership has provided residents with clear information on who to report concerns to, and the correct contact numbers, to encourage the reporting of incidents.

Partnership officers have met with residents to let them know that additional visits have been made by the Police Licensing Officer to all licensed premises across Charlestown to highlight the issues raised and ensure all License Conditions were being met, which has been the case. License Holders have also been asked to make sure that they share information with other licensed premises in the town when an individual is barred so that any emerging problems are dealt with promptly and collectively.

The Licensed premises are also supporting each other by providing information on changes they are making to reduce the impact of noise nuisance after their premises close, and bringing forward closing hours where possible. Premises also continue to have CCTV and security staff available where required and attend St Austell Pubwatch, which is a license holders meeting held to encourage sharing of best practice and issues. There has been a Licensing Review conducted by Cornwall Council for one licensed premise requested by the Parish Council which was completed in November.

Police Inspector Edward Gard said: “I am pleased to see that the number of reported Anti-Social Behaviour incidents has reduced for Charlestown, and will continue to review this and act accordingly.

The local Police Neighbourhood Team has also been involved with visits and continues to review any incidents thoroughly. Cornwall Council’s Anti-Social Behaviour Officer continues to review anti-social behaviour incidents and action warnings where evidence is available to enforce.

Councillor Tom French said: “We understand there have been difficulties with reporting to agencies and we want to make available to the community the many ways residents are able to contact services to report incidents and concerns. Reporting ensures the right agencies are informed and we are getting the correct response needed.

Rob Nolan, Portfolio Holder for Neighbourhoods said: “It is important that we continue to work together in addressing local concerns and issues. I encourage all residents to report to the correct agency who can investigate and take action appropriately.”

Simon Mould, Head of Communities Service, Cornwall Council said: “We continue to ensure resident concerns are listened to and acted on, by working together we can have a positive impact on communities and provide reassurance to residents by providing clear reporting routes.

Advice for residents and businesses:

  • Neighbour noise (e.g. loud music, barking dogs) can constitute a statutory nuisance
  • If this causes an unreasonable interference to the use and enjoyment of your home. Visit our Environmental Protection Noise page for further details, including how to make a complaint to the Cornwall Council’s Community Protection team. Telephone 0300 1234 212 Email
  • To find out more about alcohol and entertainment licences or report a licensing complaint please visit: Online Email
  • If people experience anti-social behaviour, email or call 101 for non-emergencies and in an emergency call 999.
  • If you have information about a crime you can also contact Crimestoppers anonymously on 0800 555 111.

Safer St Austell is affiliated to Safer Cornwall, the statutory community safety partnership for Cornwall, and provides a local multi-agency co-ordinated response to the issues that are identified by the partnership and the communities of St Austell. The partnership works to reduce and prevent crime, disorder and anti-social behaviour.

Categories: Cornwall

State-of-the-art fire engines start service in Cornwall

Cornwall Council News feed - Tue, 02/25/2020 - 13:05

The first of 15 state-of-the-art new fire engines for the Cornwall Fire & Rescue service has hit the road in Truro.

The appliance, which features an increased water capacity and new firefighting technology, will also reduce the carbon footprint of the fire service through reduced emissions.

Among the new features carried on the engine are a state of the art firefighting pump, increased water tank capacity, a lighter weight portable pump and positive pressure ventilation fan and increased hose reel diameters to assist compartment firefighting techniques.

Also on board are new Weber dedicated battery crash rescue tools, which are used to extract people from damaged vehicles following crashes. 

Assistant Chief Fire Officer Justin Sharp said: “We are delighted to be introducing this new model of fire engine to our fleet, which will meet the demands of a modern firefighter and keep them safe.

"Firefighters have been involved in the design and development of the new vehicle with our assets team from the start, as they are the ones who will be using them day in and day out to respond to everything from house fires, road traffic accidents and flooding to animal rescues and more.

"We are always looking at ways to improve our service. These new pumping appliances have compact dimensions, enhanced operational capabilities and improved equipment provision.

"They are equipped with the latest technology and design features, including measures to reduce our carbon footprint, all of which will enable us to be even more efficient and effective when responding to emergencies.”

The new engine is the first of 15, which will be rolled out across the service's community fire stations in the coming weeks.

They also feature improved crew safety through collision avoidance and lane departure systems, and a 360 degree reversing camera.

Councillor Rob Nolan, Cornwall Council's portfolio holder for environment and public protection, said: “These new fire engines represent a significant investment and modernises an ageing fleet with new vehicles which will reduce maintenance costs.

"As Portfolio holder for Environment and Public Protection I am delighted that these new vehicles have reduced emissions and carbon footprint due to clean engine technology and Euro 6 compliant engines and that these will soon be on our Community Fire Stations protecting residents, workers and visitors of Cornwall.”

Categories: Cornwall

Dogs on beaches - 'harmonisation and simplification' of regulations

Cornwall Council News feed - Mon, 02/24/2020 - 16:23

Having listened to feedback from the Council’s largest-ever consultation response, regulations for dogs on beaches in Cornwall will be simplified and harmonised from this April.

Rob Nolan, Cabinet Member for Neighbourhoods and Public Protection, has decided that restrictions will be in place only in July and August, except on beaches with Blue Flag or Seaside Award status where they will apply for four and a half months.

Adding one hour in the evenings, until 18.00, will match most lifeguard hours.
These new restrictions will apply to 41 beaches, and will stay in place for three years unless reviewed.

The decision will see:

  • Harmonised restrictions from 1 July to 31 August (two months) between 10:00 to 18:00 hours daily
  • Except where a beach has Blue Flag or Seaside Award status in place, when restrictions will apply for longer, from 15 May to 30 September (four and a half months) between 10:00 to 18:00.
  • There is an exception for Porthchapel Beach near Land’s End where current restrictions will be lifted, as requested by the private beach owner.

Rob Nolan has considered the recommendation of last Thursday’s Neighbourhoods Overview and Scrutiny Committee (NOSC), and has closely examined the response to the Council’s largest ever consultation response.

He has also borne in mind all the factors that have to be considered when making a decision to introduce a Public Spaces Protection Order.

The two month restriction reflects the most popular views (monthly start date July 26%, end date August 43%) of those who responded to the consultation. It takes into account the responses to the consultation and the recommendations made by NOSC. Cllr Nolan has made the decision under delegated powers.

Throughout the consultation there were strong arguments for and against reducing seasonal restrictions. On balance, the arguments for reducing seasonal restrictions were more compelling.

Rob Nolan says, “I must thank everyone who took the time to take part in this consultation, from Cornwall and beyond, both dog-owners and non dog-owners. We are a listening council, and this was the council’s largest-ever consultation response, with over 13,128 replies, 78% from residents and 19% from visitors.

“Across this huge response was a strong theme for the regulations to be both simpler to understand, and standardised across Cornwall. At present they are different from place to place - some are 24 hours, some start at 7am. This is complicated and confusing, particularly for our visitors, so harmonising dates to two months, and times to 8 hours a day, will make them easier to comprehend and to enforce.

“The only exception will be on those beaches that hold Blue Flag status or Seaside Awards, where restrictions will be in place for over four months. This acknowledges the concerns of some Parish and Town Councils which have Blue Flag beaches in their areas.

“This means people will be able to go down for a beach walk in the morning and the evening with their dogs. And people who prefer a beach to be dog free will also be clear about the months and times of day they can expect this.

“With clarity for everyone, tourist accommodation providers can let their guests know when and where their dogs are welcome – good for Cornwall’s economy and good for residents. We will be monitoring whether dog owners honour these relaxed restrictions by cleaning up after their pets, and keeping them under control.

“I’m sure with common sense and mutual respect we can allow everyone to accept differing viewpoints, and all enjoy the beaches.”

New signs will be created underlining the responsibilities of dog owners. Council officers will monitor the effect of these changes, and it is proposed that a review take place following the 2020 summer period in order to assess their impact.

A new ‘We're watching you’ poster and online campaign to counter dog-fouling is already underway, and will have an extra boost next week. This will give information on reporting dog-related issues to Cornwall Council.

Categories: Cornwall

Over £900 for Cornwall Hospice Care as Penmount Crematorium Charity of 2019

Cornwall Council News feed - Mon, 02/24/2020 - 12:33

Penmount Crematorium near Truro has raised £913.91 for Cornwall Hospice Care in its annual Charity of the Year fundraiser.

The charity cheque was handed over to Clare Bray & Anna Seymour from Cornwall Hospice Care by Penmount Staff on 30 January.

The funds were raised from donations received at the crematorium’s Service of Remembrance held on the last Sunday in June, and its Carol Service in December. Both Services take place in the Trelawny Chapel. Staff have also raised money with a metal recycling programme.

Every year the staff at Penmount choose who they would like to support throughout the coming year, and then work closely with the chosen charity’s representatives to raise as much as possible.  

Community Engagement Officer Clare Bray says: "From all of us at Cornwall Hospice Care, I'd like to say big thank you to all the team at Penmount Crematorium who supported us again last year. It was a real honour to be a part of the two remembrance services, which clearly meant a great deal to those who attended.”

“The amount raised is fantastic and will go directly towards supporting patients in Cornwall living with a terminal illness, and their families and carers.”

Cornwall Hospice Care operates Cornwall’s two adult hospices, Mount Edgcumbe in St Austell and St Julia’s Hospice in Hayle. Now in its fortieth year of supporting terminally ill adults in Cornwall, the charity provides services free of charge in its two hospices, in towns and villages, and in Cornwall’s acute hospital.

Susan Cannan, Bereavement Services Manager at Penmount Crematorium, says: “Penmount Staff are delighted to have raised this money for such a worthy cause”.

Penmount Crematorium is a publicly owned, self-financed facility administered by Cornwall Council, two miles from the city centre of Truro. It is situated on a secluded country estate of twenty-eight acres, eleven of which have been developed as Gardens of Remembrance. The Crematorium’s chosen charity for 2020 is Macmillan Cancer Support.

Categories: Cornwall

Moves underway to create Cornwall's first ‘Real Living Wage Town’

Cornwall Council News feed - Mon, 02/24/2020 - 11:27

Penzance could become the first Living Wage Accredited Town in England, under ambitious plans being developed between local employers, business owners, the Chamber of Commerce and Cornwall Council.

The real living wage is based on the cost of living and is voluntarily paid by nearly 6,000 UK businesses and organisations.  The current rate is set at £9.30, a pound more than the amount set out by the UK Government.

The benefits for businesses paying a Living Wage are many and far reaching; reduced staff turnover and sickness, an improvement in morale and productivity and finally beyond that, more money is spent locally boosting the economy. 

Leader of Cornwall Council, Councillor Julian German, said: “We are delighted to be working with and supporting a group of dedicated employers in West Cornwall, who have clearly identified the benefits of paying the Real Living Wage.  The project is very much in it’s early stages, but the passion and commitment being shown so far is excellent.”

In 2015 Cornwall Councillors pledged to adopt the Living Wage Foundation rate rather than the minimum wage as the lowest rate of pay for all directly-employed staff. Work is now underway to extend the scheme to the contractors we work with, ensuring their staff are also paid at the higher rate.

Julian continued: “The plan is ambitious; to substantially increase living wage jobs not just in the Penzance area, but across Cornwall.  We know the transformative effect the real Living Wage has on people and their families. The leadership shown by local employers and councillors is an example for others to follow. 

“Cornwall is one of the poorest areas of Northern Europe and historically, has seen some of the lowest wages. So, I am delighted that Cornwall Council is taking a leading role in trying to change this.”

It’s hoped that under the plans key local employers will become involved in the pilot project such as schools, GP practices, care homes and the hospital.  The pilot will also be extended to include businesses in Newlyn, Mousehole, Heamoor and Gulval.

Independent Councillor for Penzance East, Tim Dwelly, started the campaign: “I am proud of the work being done by local employers and the commitment they are showing to achieving Real Living Wage accredited status.

“Not only is this great for local employees, there is a lot of evidence to show the impact this can have - not only on those receiving the additional money, but the wider financial benefits for the whole community.  And although this is in the early stages, the drive and commitment is there to make this a massive success.”

This morning a celebration breakfast was held at New County Hall, which brought together some of the businesses committed to the Real Living Wage and those businesses keen to find out more, as well as Cornwall Councillors.  Delegates heard from council leaders and Living Wage business owners about the impacts the scheme has had on them and their staff.  

Categories: Cornwall

Have your say on Langarth Garden Village masterplan

Cornwall Council News feed - Mon, 02/24/2020 - 10:27

We’re holding a series of community engagement events in and around the site of the new Langarth Garden Village during the first week of March so you can give us your views on the latest draft of the masterplan.

Langarth Garden Village is set to provide high quality homes, education, health, cultural and leisure facilities, and flexible workspaces set in open and walkable green landscapes with trees, walking and cycle ways.

During the past few months local people and stakeholders have been sharing their ideas, aspirations and concerns for the site with members of our masterplan team. Their feedback has played a key role in shaping the emerging masterplan and we are now seeking comments on the latest proposals. 

The dates and times are:

  • Monday 2 March 2pm to 7pm at Truro Golf Club, Highertown 
  • Tuesday 3 March 2pm to 7pm at Shortlanesend Village Hall  
  • Wednesday 4 March 2pm to 7pm at St Agnes Miners and Mechanics Hall  
  • Thursday 5 March 2pm to 7pm at Chacewater Village Hall  
  • Friday 6 March 2pm to 7pm at Threemilestone Community Centre 
  • Saturday 7 March all day at Truro Farmers Market, Lemon Quay  

Representatives from the Council and the master planning team will be on hand at all the events to talk about the proposals and answer any questions.  

The Council’s highways team has also been working on the designs for the new road which will connect all the developments on the site and provide an alternative route to the Royal Cornwall Hospital at Treliske.   

Details of the latest proposals for the new road and the link road which will connect the development with the A390, will also be available at the public engagement events so people can give their views.

Read more about Langarth Garden Village   

You’ll can also give your views using the online questionnaire on the Langarth Garden Village pages on our website or you can email the team at with any queries or comments.  

All the comments will be used to shape the final version of the masterplan ahead of the formal submission of the outline planning application in May 2020. 


Categories: Cornwall

Announcement of ground-breaking joint leadership role

Cornwall Council News feed - Mon, 02/24/2020 - 10:22

A new approach to working together on social care, health commissioning and public health services across Cornwall is being put in place following a joint agreement between Cornwall Council and NHS Kernow Clinical Commissioning Group.

The new joint ‘Accountable Officer’ role will incorporate the duties currently undertaken by Cornwall Council’s Strategic Director of Adult Care and Health and those of NHS Kernow’s Chief Officer to provide joined-up leadership to deliver on the new vision for Health and Well-Being for the next 10 years, agreed by all the partners in January 2020 that “by working together to tackle health inequalities, everyone can enjoy good health and wellbeing and grow, live, work and age well”.

Cornwall has a ‘super-aging’ population and as people live longer there will be an increased demand on health and social care services. The creation of a joint role builds on the already-close working between the two organisations and has the potential to deliver far-reaching benefits to local people by providing joint oversight, leadership, and focus to allow public health and social care services to develop and deliver services to meet the needs and promote the wider health and wellbeing of people and communities.

Cornwall Council portfolio holder for adults, Cllr Rob Rotchell said: “This role is the next step in bringing together Cornwall’s public health, social care and health services to make sure that people in Cornwall are receiving a more seamless service between their care and health needs.

“When someone is in crisis it shouldn’t matter if their needs are due to their health or social care. By bringing these two important services together people should start to benefit from a much simpler and more integrated service.”

Dr. Iain Chorlton, chair of NHS Kernow Clinical Commissioning Group said, “This is an important signal of our commitment to joint working. We recognise this will be a challenging role and have taken several months to prepare the groundwork for such an important leadership position, which is a key step in how we work together to transform and develop services that meet the needs of our unique population.

“People expect us to work together to plan health and care, and this is a significant and positive step forward, which I believe will help us to improve the health of our population while delivering better value and impact for local taxpayers.”

It is our intention that the new role will be established and in place for the start of the new financial year on 1 April 2020. The appointment will be for an initial trial period of 18 months.

Categories: Cornwall

Abusive and aggressive behaviour sees “rogue” builder in court

Cornwall Council News feed - Fri, 02/21/2020 - 16:01

A builder from Newquay, described by Cornwall Council’s Legal Team as one of the worst examples of “rogue trading”, appeared at Truro Crown Court on 20 February following an investigation by Trading Standards.

Kryster Young of Shackleton Drive, Newquay had admitted seven charges of using misleading actions, aggressive practices and of contravening professional standards at an earlier hearing at Truro Magistrates Court. And this morning the Crown Court heard how he had taken on two building jobs for which he had neither the experience nor the skills to complete. 

The Trading Standards investigation found that Young had caused a catalogue of errors and poor workmanship at two properties, leaving the home owners with bills of over £5,000 and £13,000 respectively to have the faults and problems rectified.

And when one of his customers complained about the work, Young returned to the property and ripped off the flat roof, scattering the pieces across the garden. He also sent threatening text messages to the other customer when she too complained.

In passing sentence, HHJ Carr reminded Young of the devastating impact his actions had had on two people who had saved up their hard-earned money to have the home improvements undertaken. And when challenged by the aggrieved customers Young had become “abusive and aggressive in a manner that is wholly unacceptable.” He ordered Young to pay fines and compensation totalling £14,350.

Commenting on the prosecution, Cllr Rob Nolan, Cornwall Council’s Cabinet Member for Environment and Public Protection said: “This case demonstrates a terrible abuse of trust, where home owners put their faith in a builder to honour promises and to do a good job."

"Lying about an ability to undertake specialist work, substituting inferior materials, insisting on payments despite work not being finished and leaving others unsupervised to actually do some of the work all points to a reckless disregard for the customers. The deliberate damage caused and the threatening text messages sent only compounds this criminal behaviour.”

“And it is specifically to help home owners avoid these rogues and criminals that Cornwall Council has adopted the 'Buy with Confidence', business approval scheme. I would urge everyone to use only tradesmen and businesses who have been approved by Trading Standards wherever possible.”

Categories: Cornwall

The eyes have it – peering posters are on the look-out for irresponsible dog owners

Cornwall Council News feed - Wed, 02/19/2020 - 10:22

The eyes have it – peering posters are on the look-out for irresponsible dog owners.

It is estimated that one in every ten dog owners doesn’t pick up after pooch has taken a poo. If that’s you, a new campaign across Cornwall should make you feel more than a little uneasy.

Cornwall Council has joined forces with Keep Britain Tidy to adopt its award-winning ‘We’re watching you’ poster campaign. The focus is a pair of piercing eyes that actually glow in the dark. And their ‘We’re watching you’ message has been proven to reduce incidents of dog fouling on pavements, parks, paths, playgrounds and other public spaces.

Countering dog fouling is high on Cornwall Council’s #Litterless agenda, and the number of Fixed Penalty Notices issued has jumped from 17 in 2018/19 to 84 in 2019/20.

And we really are watching you! Almost 2,000 high-visibility dog fouling patrols have been carried out since 2016. Also, 100 town and parish councils have been trained in using a new 'no contact report card' which makes dog fouling easier to report.

Cornwall Council’s Cabinet Member for Neighbourhoods and Public Protection, Rob Nolan, says: “Dog poo is unsightly, it’s a nuisance, and it’s a health hazard. 90% of dog owners take the responsible approach, and go on dog walks equipped to clean up. But on these dark winter evenings some unscrupulous people think they don’t need to take the trouble, as they think they won’t be observed. Not so! Now our luminous eyes posters should make them think twice. If reported they could face a £100 fixed penalty, or prosecution with a maximum fine of £1000.”

“This summer we are extending the months when dogs can be walked on beaches, so more than ever we need to adopt a no-tolerance approach to dog mess. No excuses, everyone must come up to the standard of the responsible majority of dog owners.”

It seems the pupils of Lanner School near Redruth agree with Cllr Nolan. Lanner is one of a dozen dog-walking ‘hot spots’ where Cornwall Council is testing the ‘We’re watching’ campaign. Among comments from the young audience: “I think it’s the owners’ fault because the dogs can’t pick up their own poo!” “Can you please pick up your dog’s poo because if it gets in children’s eyes it can make them blind.”

You can find out more about the campaign here. It has already reduced dog fouling by up to 75% in Portsmouth and other places, according to a Keep Britain Tidy report.

If it proves effective in the twelve test sites Cornwall Council will look at rolling it out more widely, providing signs and monitoring forms to more town and parish councils and also to interested community groups.

Keep your eyes open for the ‘We’re watching you’ campaign in the following pilot areas: Torpoint, Chacewater, Lanner, Launceston, Newquay, Camborne, Saltash, St Austell, Tywardreath/Par, Falmouth, St Blaise, Penzance.

If you represent a town and parish council interested in being part of a future phase of the 'We're watching you' campaign should the pilot prove successful, please register your interest by emailing Business Development Manager James Peck on

And please keep a look out on social media for Cornwall’s ‘We’re watching you’ posts, including our filming at Lanner School, and share them.


Categories: Cornwall

Budget proposals on the agenda at next week’s Cornwall Council

Cornwall Council News feed - Tue, 02/18/2020 - 11:54

Cornwall Council will meet on Tuesday 25 February for final approval of the budget for 2020/21 to ensure delivery of essential services that work for every resident of Cornwall.

The proposals, approved by Cornwall Council’s cabinet last week, would see council tax rise by 1.99 per cent, plus the Government's two per cent precept ringfenced for adult social care services.

The cabinet’s budget proposals would keep council tax rates well below the England average and make Cornwall’s bills among the lowest in the south west.

This is against a backdrop of ever-growing pressures on Cornwall Council’s finances and uncertainty about government’s future funding arrangements for local government.

Over the last ten years, the Council has made around £380 million of savings, with significant savings to be made over the next four years, whist continuing to make the case to government for fairer funding for Cornwall’s residents.

At Tuesday’s meeting, members will also consider the council’s business plan and the medium term financial plan 2020/21 – 2023/24.

Members will also be given an overview of the capital programme, which outlines major strategic projects which are fully or part-funded by Cornwall Council to support the priorities of residents, create jobs and boost the economy.

The report to members will include recent decisions from cabinet and seek the formal approval from Council for the overall increase to the programme for the funding of those projects.

Cornwall Council will meet at Lys Kernow on Tuesday, February 25 at 10.30am.  Members of the public are welcome to attend the meeting, or you can watch live via our webcast.

Categories: Cornwall


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